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Aalto Service Minor

Code: to be announced later

Extent: 20 - 25

Language: English

Teacher in charge: Matti Rossi

Target group: All Aalto master's level students

Application procedure: Detailed description of the application procedure can be found on the minor webpages at http://asm.aalto.fi The motivation letter and study plan should be sent in pdf format to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Quotas and restrictions: Aalto Service Minor does not have quotas or intake restrictions in place.

Prerequisites: None for the minor. Separate courses may have prerequisites that the students should take into account in their personal study plans.

Name of the minor in other languages: n/a

Content and structure of the minor

Aalto Service Minor is offered to all Aalto master's students who want to get a broad, multidisciplinary general knowledge on services. After completing the minor, the student has a general knowledge of how to manage, operate, design, and develop services and service business successfully. The student has acquired a service-oriented mindset and experience of working in an interdisciplinary manner with students from different disciplines.

Aalto Service Minor offers the student the opportunity to study a mix of courses in service operations and management, design and development of services, service business and marketing, and ICT-enabled and information rich services – or focusing more on one or two of these aspects.

Structure of the minor

Course code

Minor

Extent (ECTS)

Mandatory Course

TU-E2000

Aalto Introduction to Services

3-6cr

Optional Courses

Pick and choose enough to fulfill minor requirements.

Choose at least two courses from the following core courses.

TU-E2010

Industrial Service Operations

3-6 cr

MUO-E3008

Designing For Services

5cr or 10cr

CSE-E5800

User-Centered Methods for Product and Service Design

5cr

CSE-E4660

ICT Enabled Service Business and Innovation

5 cr

37E00100

Information Economy

6 cr

35E08000

Service Business Models

6 cr

If necessary, choose from the courses listed below to reach total credit requirement. The courses listed below can be included in the minor without separate approval (NOTE: acceptance to Aalto Service Minor does not guarantee that you will be accepted to these courses).

37E01500

Project Management and Consulting Practice

6 cr

37E44000

Critical Issues in Information Systems Research 1)

6 cr

TU-E2110

Innovation in Operations and Services 2)

3-5 cr

TU-E3120

Human Resources in Service Operations

5 cr

23C550

Services Marketing

6 cr

1) Course content varies
2) Course not lectured in spring 2017.

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