Services on campus

IT Services

IT Services provides the university community with basic IT services including e-mail accounts, wireless network, printing, other external devices and facilities. The user is responsible for all usage of his/her account. The IT Services web pages are available at Into: into.aalto.fi/display/enit/Homepage.

IT Support

All Aalto campuses have IT Service Desks. Contact information and office hours are available on the IT homepage at into.aalto.fi/display/enit/Homepage. The IT Service Desk e-mail address is This email address is being protected from spambots. You need JavaScript enabled to view it..

The IT web services are available in English for all members of the Aalto University at https://inside.aalto.fi/display/ITServices/Home. You can log on to Inside with your Aalto username and password.

Aalto account and printing

Every student of the Aalto University gets an Aalto account with a password, and an aalto.fi e-mail address. You can check your e-mail address via the Webmail service at mail.aalto.fi. For more information on accounts and changing password, please visit https://into.aalto.fi/display/enit/Accounts+and+passwords.

You need a printing card for access to the printers. The card can be an HSL Travel Card, a student card (Frank, formerly Lyyra), or a printing card purchased at a Unigrafia service point. Find more information about printing on https://into.aalto.fi/display/enit/SecurePrint+and+PrintingPoints.

Computer facilities

IT Services maintains IT classrooms on all campuses. For more information on locations, opening hours, software and devices, visit the Inside service at https://inside.aalto.fi/display/ITServices/Facilities.

Using your own computer

Using your own computer is allowed and you can access the open wireless network. The university provides Symantec antivirus services for free for the duration of your studies. You can download the application via download.aalto.fi (Aalto login required). Be advised the license agreement is tied to the duration of your studies.

Library services

Aalto University Learning Centre lib.aalto.fi/en offers diverse library and information services including extensive electronic and printed collections from the fields of studies taught at the University. The Learning Centre also organises instruction on library use, information retrieval and publishing for students and staff. The Learning Centre premises are open to all users.

Aalto Finna https://aalto.finna.fi/ is a search portal of electronic and printed books and journals, reference and full-text databases and other resources. Via logging into Aalto Finna you can also see your own information: loans, fines and due dates. You can also renew your loans and reserve books in Aalto Finna. Learning Centre has made useful resource guides to help you: http://libguides.aalto.fi/en.

Learning Centre maintains AALTODOC publication archive https://aaltodoc.aalto.fi/ where all electronic publications, including theses of Aalto University and its predecessors are available.

The best way to get a library card is to order it: https://web.lib.aalto.fi/en/forms/asiakas_eng/. When you come to pick-up the card you will have to prove your identity with an official identification card. Rules and rights of use and additional information: http://lib.aalto.fi/en/services/.

The silent rooms and university chaplains

The silent rooms provide a peaceful space for prayer and reflection. Regardless of philosophy of life or religious beliefs, students and staff can visit the silent rooms for a moment’s solitude and rest from the world outside. The silent rooms can be found for example in:

Chemistry Building, Kemistintie 1, 02150 Espoo, open on workdays, further information from the janitors

Computer Science and Engineering Building, Konemiehentie 2, 02150 Espoo, room B164, open during the building opening hours, further information from the janitors

Also in Töölö campus, Runeberginkatu 14-16, 00101 Helsinki, there is a possibility for a moment in silence and solitude in a quiet place. Further information from the janitors.

Find information about the university chaplaincy on https://into.aalto.fi/display/enchaplain/Homepage. You can also contact the chaplains on Otaniemi campus (University Chaplains Panu Mäkelä This email address is being protected from spambots. You need JavaScript enabled to view it. and Heidi Zitting This email address is being protected from spambots. You need JavaScript enabled to view it.) and on Arabia and Töölö campus (University Chaplain Henri Järvinen This email address is being protected from spambots. You need JavaScript enabled to view it.). There is also a Chapel in Otaniemi, in Jämeräntaival 8, a space for prayer and reflection, open every day.